Formerly Adelphi Insurance Brokers. Now exclusively focused on KiwiSaver advice as Avon Wealth.

KiwiSaver advice that's actually clear.

Independent KiwiSaver advice from Christchurch, helping New Zealanders nationwide make the most of their retirement savings.

Andrew Wilkinson · Financial Adviser · Avon Wealth · Christchurch, NZ

Why it matters

Your KiwiSaver can do much more than you think.

Most New Zealanders are in the wrong fund or contributing at the wrong rate, often without realising it. Our advice is independent, free and simple, and the right fund choice can mean tens of thousands more at retirement.

First Home Buyers

KiwiSaver can form a major part of your first home deposit. Strategy matters enormously, especially the closer you get to buying.

Learn more →

Retirement Planning

Make sure your KiwiSaver is set up to give you the retirement you actually want, not just the one you default into.

Learn more →

Fund Selection

In the wrong fund? Most people are. We'll match your fund choice to your timeline, risk tolerance, and life situation.

Take the quiz →

Nationwide Advice

Based in Christchurch, we work with clients all over New Zealand via phone and video. No need to be local to get great advice.

Get in touch →
About Avon Wealth

KiwiSaver expertise, rooted in Christchurch.

Avon Wealth draws its name and spirit from the Avon River (Ōtākaro), which winds through the heart of Christchurch. Just as the river finds its path, we help you find a clear course toward your financial goals.

Formerly known as Adelphi Insurance Brokers, we've evolved to focus solely on what we do best: expert, independent KiwiSaver advice for New Zealanders, wherever they are.

Andrew Wilkinson is our Financial Adviser and your dedicated point of contact. Our advice is independent (we work for you, not a single provider), free (providers pay us commission, at no extra cost to you), and simple (we cut through the jargon and make KiwiSaver easy to understand and act on).

We work with four of New Zealand's leading KiwiSaver providers: Booster, Milford, Generate, and ANZ. That breadth means we can match you with the right fund and provider for your situation.

FMA Licensed FSP482746 Independent Advice Nationwide
AW

Andrew Wilkinson

Principal KiwiSaver Adviser

Andrew is Avon Wealth's sole Financial Adviser and client-facing representative. With a background spanning years in financial services, he brings clear, no-nonsense KiwiSaver guidance to clients from all walks of life, nationwide.

Free tools

Explore your KiwiSaver options.

Use our free tools to get a clearer picture of your situation. Then get in touch with Andrew if you'd like to talk through your options.

Fund Type Selector

Answer 5 questions about your age, risk tolerance, timeline, and goals to get a general indication of the fund type that may suit you.

Start the quiz →

KiwiSaver Calculator

Project your balance at retirement. Adjust contribution rates, salary, returns, and more with a live visual chart.

Try the calculator →
Who we work with

Our KiwiSaver & retirement providers.

We work with a select group of New Zealand's leading KiwiSaver and retirement fund managers. Our independence means we can match you with whichever provider genuinely suits your situation. We are not employed by, or exclusively tied to, any of them.

Milford Asset Management Generate KiwiSaver Booster KiwiSaver ANZ Investments AMP New Zealand Lifetime Asset Management

AMP and Lifetime Asset Management are included in our legacy scheme servicing. See our Legacy Schemes page for more detail.

Not sure where to start? Let's talk.

A free, no-obligation conversation with Andrew. Christchurch based and available to clients nationwide.

Our Story

From Adelphi Insurance Brokers to Avon Wealth: a Christchurch story of evolution, focus, and fresh ideas.

Where it all started: Adelphi Insurance Brokers

Avon Wealth's roots go back to Adelphi Insurance Brokers, a Christchurch-based financial services firm founded by Chris Boon. For years, Adelphi served Canterbury clients with a wide range of insurance and financial advice, building a reputation for honest, client-focused service.

Chris built Adelphi into a trusted name across the region. It was a business grounded in doing the right thing by clients, understanding their needs, and giving advice that genuinely helped. If you searched for Adelphi Insurance Brokers and arrived here, you're in the right place: this is the continuation of that business under a new name and focus.

Adelphi Insurance Brokers and Avon Wealth share the same values, FSP registration, and commitment to client care. We've simply evolved, shedding the insurance side to focus entirely on what we do best.

The rebrand: becoming Avon Wealth

After years of providing both insurance and financial advice, a decision was made to specialise. The insurance business has been set aside, and the KiwiSaver advisory work, always a core part of what we offered, became the entire focus.

The new name, Avon Wealth, draws inspiration from the Avon River (Ōtākaro) that flows through the heart of Christchurch. It reflects our roots in the city, our focus on helping clients chart a clear financial course, and a fresh approach to KiwiSaver advice. The tagline, Fresh Ideas. Clear Advice., is our promise: independent thinking, no jargon, and recommendations that genuinely suit you.

The people behind Avon Wealth

Andrew Wilkinson, Principal KiwiSaver Adviser

Andrew is Avon Wealth's Financial Adviser and the face of the business. He works directly with clients across New Zealand by phone, video, or in person in Christchurch, providing clear KiwiSaver advice tailored to each client's situation.

Andrew is building Avon Wealth's identity and approach from the ground up, driven by a belief that KiwiSaver advice should be accessible, honest, and genuinely useful for everyday New Zealanders.

Chris Boon, Director

Chris founded Adelphi Insurance Brokers and remains a director of the business behind Avon Wealth. Having built a trusted firm over many years, Chris has stepped back from day-to-day operations and is now largely behind the scenes, working on other ventures as he moves toward retirement.

His legacy, a commitment to ethical, client-first financial advice, continues as the foundation of Avon Wealth's values.

Our structure

Avon Wealth Limited (FSP482746) is the trading entity you interact with. It is authorised to provide financial advice under a licence held by Avon Financial Services Limited (FSP770433), our Financial Advice Provider.

All advice provided by Avon Wealth is covered by Avon Financial Services Limited's FMA licence, and is delivered in accordance with the Financial Markets Conduct Act 2013 and the Code of Professional Conduct for Financial Advice Services.

KiwiSaver Explained

Everything you need to know about New Zealand's workplace savings scheme, and how to make it work harder for you.

What is KiwiSaver?

KiwiSaver is a voluntary workplace savings scheme designed to help New Zealanders save for retirement. Contributions come from your salary, your employer, and the government, and are invested in a fund managed by your chosen KiwiSaver provider.

Since launching in 2007, KiwiSaver has grown to hold over $100 billion for more than 3.2 million members. Despite its scale, many members are in the wrong fund or contributing at the minimum rate, potentially missing out on significant long-term growth.

Budget 2025 changed several key KiwiSaver settings. Minimum contribution rates rose to 3.5% (previously 3%) on 1 April 2026, and will rise again to 4% in April 2028. The government contribution was also reduced. It's worth checking your settings are up to date.

How contributions work (current rates)

From 1 April 2026, the minimum employee and employer contribution rate is 3.5% of your gross salary. You can choose to contribute more: 4%, 6%, 8%, or 10%. A further increase to 4% is scheduled for 1 April 2028.

Employee contributions

  • Default rate: 3.5% (from 1 April 2026)
  • Options: 3.5%, 4%, 6%, 8%, or 10% of gross salary
  • 3% available as a temporary rate reduction (3–12 months)
  • Can also make voluntary lump sum contributions
  • Rising to 4% minimum from 1 April 2028

Employer contributions

  • Minimum 3.5% of your gross salary (from 1 April 2026)
  • Subject to Employer Superannuation Contribution Tax (ESCT)
  • If you apply for a temporary rate reduction to 3%, your employer may also reduce to 3%
  • Some employers voluntarily contribute above the minimum
  • Rising to 4% minimum from 1 April 2028

Government contribution

  • Up to $260.72 per year (reduced from $521.43 from 1 July 2025)
  • 25 cents per $1 you personally contribute
  • Requires $1,042.86+ contributed by you in the prior year
  • Not available if your prior-year income exceeds $180,000
  • Paid in July each year
  • Now available to 16 and 17-year-old members

Investment returns

  • Returns depend on your fund type and provider
  • Defensive funds: lower risk, lower expected long-run returns
  • Growth/Aggressive funds: higher volatility, stronger long-run potential
  • Fund choice typically matters more than small differences in contribution rate
  • Past returns are not a guarantee of future returns

Fund types at a glance

D

Defensive

Almost entirely in cash and fixed interest. Lowest volatility, lowest expected long-term returns. Suited to those who need their money very soon, such as imminent retirement or a home withdrawal within the next year or two.

C

Conservative

Mostly fixed interest with some growth assets. Limited volatility. Suited to shorter time horizons (3–5 years) or those with a low risk tolerance.

B

Balanced

Roughly split between income and growth assets. Moderate volatility. Suits most 5–10 year horizons and medium risk tolerance.

G

Growth

Predominantly in growth assets. Higher short-term volatility but historically stronger long-term performance. Suited to 10+ year horizons and moderate-to-high risk comfort.

A

Aggressive

Almost entirely in growth assets. Highest volatility and highest expected long-run returns. Best for 15+ year horizons and those comfortable with significant short-term fluctuations.

KiwiSaver for First Home Buyers

Your KiwiSaver could be the cornerstone of your deposit. The strategy matters though, especially the closer you get to buying.

If you're planning to buy in the next 1–5 years, your KiwiSaver fund type matters enormously. A market downturn just before your withdrawal could significantly reduce your deposit if you're in the wrong fund.

The KiwiSaver first home withdrawal

After at least 3 years of KiwiSaver membership, you may be eligible to withdraw most of your balance to put toward your first home purchase. This can form a meaningful part of your deposit, particularly after years of employer contributions and investment returns.

What you can withdraw

  • Your own contributions
  • Employer contributions
  • Government contributions (member tax credits)
  • Investment returns on all of the above
  • You must leave a minimum of $1,000 in your account

Key eligibility conditions

  • 3+ years of KiwiSaver membership
  • Buying your first home (some exceptions apply)
  • Must intend to live in the property
  • Property must be in New Zealand
  • Must not have previously made a KiwiSaver first home withdrawal

Protecting your deposit: Fund strategy

This is where many first home buyers get caught out. If you're in a Growth or Aggressive fund and markets fall just before your withdrawal date, your deposit could be significantly lower than expected. The solution is a phased de-risking strategy.

1

5+ years out: consider Growth or Balanced

With plenty of time, growth assets can still work in your favour. Prioritise building the balance.

2

2 to 4 years out: consider shifting to Conservative

Getting closer means protecting what you've built matters more. Moving to Conservative reduces the impact of a short-term market dip.

3

Within 12 to 18 months: consider Defensive or Conservative

Capital preservation is the priority now. You want certainty about what your deposit will be on settlement day.

4

Get advice before making any changes

Switching funds is easy. Switching at the wrong time is costly. Andrew can review your situation and advise on timing.

KiwiSaver for Retirement

Your KiwiSaver is likely to be your largest financial asset at retirement. Getting the strategy right, especially in your 50s and 60s, is crucial.

When can you access your KiwiSaver?

KiwiSaver can be accessed from age 65. At that point, you can withdraw your entire balance as a lump sum, set up regular withdrawals, or leave the money invested and continue to grow it. There's no obligation to stop contributing at 65 either. Many people find it beneficial to keep investing.

NZ Super (from April 2026) pays $1,110.30 per fortnight after tax for a single person living alone, or $1,708.16 combined for a couple where both qualify. For many people, this doesn't cover the retirement lifestyle they want. That's exactly what your KiwiSaver is for.

The retirement fund strategy question

With New Zealanders living longer than ever, a 65-year-old today could reasonably expect 20–30 more years of life. This changes the maths around how conservatively your KiwiSaver should be invested.

Too conservative too early

  • Inflation slowly erodes your purchasing power
  • Lower returns mean money may run out sooner
  • Missing compounding growth in the early retirement years
  • A common mistake for those who moved to Defensive at 55–60

Too aggressive too late

  • A market crash at 63–65 can permanently reduce your balance
  • Less time for recovery before you start withdrawing
  • Sequence-of-returns risk: withdrawals during a downturn are very costly

The right balance depends on your personal situation, including other income sources, how soon you need to draw down, your health, and how you feel about short-term volatility. That's exactly what Andrew can help you work through.

NZ Super and your KiwiSaver

NZ Super provides a base level of retirement income, but for most New Zealanders it's not enough to sustain the lifestyle they're accustomed to. The gap between what NZ Super provides and what you actually want to spend is what your KiwiSaver is there to bridge.

1

Know your retirement income gap

Calculate the difference between NZ Super ($1,110.30/fortnight for a single person living alone from April 2026) and what you want to spend. This defines how hard your KiwiSaver needs to work.

2

Plan your withdrawal strategy

Lump sum, regular withdrawals, or a combination? The right approach depends on your spending patterns, tax position, and how long you expect to live.

3

Review your fund type in your 50s and 60s

This is the most important single decision at this life stage. Not too conservative, not too aggressive. The right balance for a 20 to 30 year retirement horizon.

4

Consider maximising contributions in your final working years

If you're still working in your early 60s, even a few extra years of higher contributions can meaningfully improve your final balance.

KiwiSaver Fund Type Selector

Answer 5 questions to get a general indication of the fund type that may suit your situation. Takes about 2 minutes.

Question 1 of 5

How old are you?

Under 35
Plenty of time for growth assets to work in your favour.
35–44
Good time horizon with room for a growth-oriented strategy.
45–54
Approaching the mid-point of your investment horizon, where the balance between growth and stability matters more.
55–64
Getting closer to retirement, so risk management becomes increasingly important.
65 or over
At or past retirement age, where capital protection is a key consideration.

Question 2 of 5

When do you expect to first need your KiwiSaver money?

Within 2 years
A home purchase or retirement is imminent.
2–5 years
Planning for a home purchase or early retirement.
5–10 years
Medium-term horizon.
10–20 years
Long-term with good runway for growth.
20+ years
Plenty of time for growth assets to recover from any dips.

Question 3 of 5

Imagine your KiwiSaver dropped 20% in a year. How would you react?

Very worried. I'd want to move to something safer immediately.
Capital preservation matters most to me.
Uncomfortable, but I'd wait and see
I can handle some volatility but it would concern me significantly.
I'd accept it as part of investing and stay the course
I understand markets go up and down over time.
I'd see it as a buying opportunity
Comfortable with volatility in exchange for higher long-term returns.

Question 4 of 5

How would you describe your experience with investing?

Very new to investing. KiwiSaver is my only investment.
Some experience. I understand the basics.
Comfortable. I have investments outside KiwiSaver too.
Experienced. I actively manage a wider investment portfolio.

Question 5 of 5

What is your primary KiwiSaver goal right now?

First home deposit
I want to withdraw and use it to buy my first home.
Approaching retirement and focused on capital protection
I need this money soon and can't afford for it to dip.
Long-term retirement savings
I'm focused on building the largest balance I can over time.
Maximise long-term growth
I want the highest possible returns and can handle short-term swings.

Please note: This tool gives a general indication of the type of fund that may suit your circumstances. It is not financial advice, and the result has not been based on a full review of your personal situation. If you'd like advice that takes everything into account, Andrew can work through that with you directly, at no cost.

KiwiSaver Projection Calculator

Project your estimated balance at retirement. Adjust your contribution rate, salary, returns, and more.

Your details

Only applies when contributing % of salary via PAYE.
Historical estimates; not a guarantee. Use "Custom" to enter your own.

Your KiwiSaver projection

My contribution
0% 3% 3.5% 4% 6% 8% 10%
3.5%

Default is 3.5% from April 2026, rising to 4% from April 2028. 3% available as a temporary reduction.

I contribute
$ $50
per
Or type a custom amount:
$ per fortnight (up to $1,000)

Fixed contributions are on top of any employer contributions below. Good for voluntary top-ups or self-employed savers.

Hover over bars for detail · Returns not guaranteed · General guide only

Projected results at retirement

Balance at retirement
—
estimated total
Your contributions
—
total over period
Employer contributions
—
total over period
Investment growth
—
estimated returns
Govt contributions
—
est. total
Assumes annual compounding and does not account for PIE tax, fund fees, or membership breaks. Government contribution capped at $260.72 per year (from July 2025). This is a general guide only and does not constitute financial advice.

Year-by-year projection

Age Year Your contribs Employer Balance

Want to talk through your numbers with Andrew and get advice based on your full situation?

Get in Touch

Free, no-obligation KiwiSaver consultation with Andrew Wilkinson. Christchurch based and advising New Zealanders nationwide.

Send a message

✓ Thanks for getting in touch. Andrew will be in touch within one business day. For anything urgent, call or email directly.

Your information is kept private and used only to respond to your enquiry. See our Privacy Policy.

Andrew Wilkinson

Principal KiwiSaver Adviser
Avon Wealth Limited (FSP482746)

LocationChristchurch, Canterbury, NZ
Serving clients nationwide via phone & video

Office hours

Mon–Fri: 10:00am – 6:00pm
Mornings, evenings & weekends by arrangement

Regulatory disclosure
Andrew Wilkinson is a Financial Adviser at Avon Wealth Limited (FSP482746), authorised under Avon Financial Services Limited (FSP770433), which holds an FMA licence to provide financial advice.

Formerly Adelphi Insurance Brokers. Now exclusively KiwiSaver advisory. Our Google Business listing reflects our history under that name.

Legacy Retirement Schemes

Specialist servicing for clients with older, closed retirement investments, making sure your legacy savings are still working for you.

Dedicated support for older retirement schemes

While Avon Wealth's primary focus is modern KiwiSaver advisory, we also continue to manage and provide ongoing support for a select range of legacy and niche retirement schemes on behalf of our long-standing clients.

These specialised schemes often carry unique structures, historical benefits, and individual considerations that require dedicated expertise and ongoing oversight. As part of our commitment to existing clients, we continue to offer advice, administration support, and regular reviews, to help ensure these older investments remain aligned with your retirement objectives.

Please note: These retirement schemes are no longer open to new members. Our involvement is strictly limited to servicing and supporting existing clients who are already invested in these schemes.

Lifetime Superannuation Master Trust (SMT)

Previously known as the AMP Superannuation Master Trust, this scheme was transferred to a new fund manager, Lifetime Asset Management Ltd, in 2023.

If you've found us here, you've likely arrived via a referral from Lifetime directly, or through our regular correspondence with the approximately 500 clients who still hold investments within this legacy scheme. You may not have encountered Avon Wealth before. We are simply the most recent of around five different providers and advisers that your SMT will have passed through since you first established it, perhaps many years ago.

You may have originally set up this investment through Spicers, AXA, AMP, First Capital, or another source entirely. Regardless of where it started, your fund now sits under the management of Lifetime, with Avon Wealth acting as the linked independent adviser to provide ongoing advice and assist with:

What we can help with

  • Understanding your lock-in dates
  • Planning and processing withdrawals
  • Fund transfers and restructuring
  • Aligning the investment with your retirement goals
  • Reviewing your fund type and risk profile

Important links

If you've never reviewed this scheme, or if you have any questions about your Lifetime SMT investment, please get in touch as soon as possible. Andrew can bring you fully up to date on your investment and outline your options going forward.

AMP New Zealand Retirement Trust (NZRT)

We also look after a small book of clients with AMP New Zealand Retirement Trust (NZRT) accounts. Most of these clients originally joined this scheme through workplace superannuation with NZME.

AMP are, and will remain, the manager of these funds. Avon Wealth is the linked adviser for a number of legacy NZRT accounts, providing ongoing review and guidance.

The NZRT is a retirement scheme that is separate from KiwiSaver, and is not typically available to new employees or customers. However, if you established this investment years ago, it may still be sitting there, potentially unreviewed and no longer structured to best suit where you are in life today.

Key features of the NZRT

  • Separate and distinct from KiwiSaver
  • Not available to new members
  • Allows fund-type selection based on risk tolerance
  • Can be structured for growth, balance, or capital protection
  • Regular reviews are important, especially as you approach retirement

Important links

  • AMP — NZRT information
  • If you have any questions about your NZRT investment, please get in touch with Andrew directly

Just like KiwiSaver, your NZRT can be structured around your tolerance for risk and your growth objectives. Getting regular advice on this scheme is important, and that's exactly where we can help. Please contact us to discuss your NZRT investment.

Not sure which scheme you're in?

If you've received correspondence from Lifetime Asset Management, AMP, or from Avon Wealth directly about an older retirement investment, or if you simply have an investment you haven't looked at in years, please get in touch. Andrew can help identify what you have, where it currently sits, and what your best options are going forward.

Client Service Agreement & Disclosure Statement

Avon Wealth Limited | FSP482746 | Effective: 22 June 2026

About your Financial Advice Provider

Avon Financial Services Limited (FSP770433) holds a licence issued by the Financial Markets Authority (FMA) to provide financial advice. Avon Wealth Limited (FSP482746) is authorised by that licence to provide financial advice.

At Avon Wealth Limited, our purpose is "to provide a safety net for those unexpected life events", and our number one value is that 'the client is at the heart of everything we do'. We provide advice to help you understand your KiwiSaver needs and recommend strategies tailored to your personal circumstances.

Your obligations

It is important that you provide accurate, complete, and timely information. You have a duty of disclosure to ensure that all relevant information is provided to us and to product providers. This includes any material changes in your circumstances that may affect recommendations.

Our commitment to you

As a Financial Advice Provider, we are required to comply with the duties set out in the Financial Markets Conduct Act 2013 and the Code of Professional Conduct for Financial Advice Services. These duties include:

In addition, we will help you understand the advice process, provide advice in writing, maintain secure records, provide services in a timely manner, and protect your personal information.

Timeframes

You should allow approximately 15–60 minutes for the initial financial advice meeting. Depending on complexity, 1–3 meetings may be required to complete the advice and application process.

How we manage conflicts of interest

We are required to prioritise your interests when providing advice. If any actual or potential conflicts of interest arise, we will disclose these to you. We maintain a conflicts of interest policy and complete regular training. Our advice processes are subject to ongoing compliance oversight.

How we are paid

In most cases, you will not be charged a fee for our services. We usually receive commission from product providers if you choose to proceed with our recommendations.

KiwiSaver Commissions: The scheme provider pays Avon Wealth Limited an upfront fee of between $0–$300 for the financial advice. Avon Wealth Limited may also receive ongoing commissions of between 0%–0.50% of the KiwiSaver balance annually. The amount depends on the provider. Avon Financial Services Limited may also receive up to 10% of all commissions received.

Legacy Investment Commissions: For any legacy investment products we service, the commission we receive ranges from 0–7.46% of contributions, and between 0–1.00% of the balance annually.

Referral Fees: In some cases, we may receive a referral payment of between 10%–20% of fees or commissions received in the first year of doing business introduced through a referral partner.

Complaints and disputes

Details of our internal complaints process are available on the Avon Financial Services Limited website: www.avonfinancialservices.nz

If we cannot resolve your complaint, you can refer it to Financial Services Complaints Limited (FSCL), our independent disputes resolution scheme.

How we collect, use, and share your information

Avon Wealth Limited complies with the Privacy Act 2020. We collect personal and financial information to assess your eligibility for products, provide our services, and meet legal and regulatory obligations. We may disclose your information where required or permitted by law, including to product providers, regulatory bodies, and compliance providers. You may request access to, or correction of, your personal information at any time.

This disclosure is true and current as of 22 June 2026. A copy will be provided to you upon request.

Privacy Policy

Avon Wealth Limited | FSP482746 | Effective: June 2026

Introduction

When you use the services of Avon Wealth Limited, you trust us with your personal and financial information. We take this responsibility seriously and are committed to protecting your privacy in accordance with the Privacy Act 2020. This policy outlines how we collect, use, store, and protect your personal information, and your rights in relation to that information.

Our commitment

We adhere to the 13 Information Privacy Principles (IPPs) under the Privacy Act 2020. This means we will collect information only where necessary for a lawful purpose, collect directly from you wherever possible, obtain your consent where required, notify you of the purpose of collection, take reasonable steps to ensure your information is accurate and secure, allow you to access and correct your information, and only disclose information where permitted by law or with your consent.

How we collect your information

We collect personal information when you engage our services, complete forms or provide information via phone, email, or our website, or interact with us as an employee, contractor, or referral partner. Where we collect your information from third parties, we will take reasonable steps to notify you of the collection, its purpose, intended recipients, and your rights.

Use of information

We use your personal information to provide financial advice and related services, communicate with you, meet legal and regulatory obligations, and improve our services. We do not sell, trade, or rent your personal information.

Disclosure of information

We may disclose your personal information to product providers and financial institutions, referral partners (where you have consented), professional advisers, regulatory or oversight bodies (including the Financial Markets Authority, FSCL, and our Financial Advice Provider, Avon Financial Services Limited), and third-party service providers who support our business operations. We may also disclose where required by law.

Storage and security

Your personal information is stored securely using internal systems and trusted cloud-based platforms, which may be hosted overseas. We take reasonable steps to ensure information is protected from loss, misuse, or unauthorised access, restrict access to authorised personnel, and that third-party providers maintain appropriate privacy safeguards.

Your rights

You have the right to request access to the personal information we hold about you, request correction of your information, and request that a statement of correction be attached if we do not agree to a correction. We will respond to requests within 20 working days.

Privacy Officer

Our Privacy Officer is responsible for ensuring compliance with the Privacy Act 2020. Contact: complaints@afin.nz

Complaints

If you have concerns about how your information has been handled, please contact us first. If we are unable to resolve your concern, you may contact the Office of the Privacy Commissioner: www.privacy.org.nz or 0800 803 909.